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 Hi there ! my name is

Ganesh Karthik.

Product Designer with a background
in Web Accessiblity and Software development
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case studies

  • Shipped a Mobile app and Dashboard in just 3 months

  • Saved $70 Million in vendor application expenditure

  • reduced time to complete tasks by 63%

  • Impacted the transit experience of 48 million passengers

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Employer

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Partners

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case studies
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Multidomain experience encompassing Saas, Ecommerce, Fintech, Edutech, Media & Entertainment, Technology and Transportation for large scale B2B and B2C products
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Employer

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Partners

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  • Currently used by over 60,000 customer support agents impacting over 56 million customers

  • Improved overall user satisfaction score from 3 to  4.5 / 5

Project Management Tool for visualizing and managing large projects

  • Broadened the tool's user base from exclusively technical users to include a more diverse audience

  • Redesigned Features currently used by 50 million + users

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Employer

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Web and mobile UX design for telescope Films

This project encompasses the user experience (UX) enhancements I implemented to bolster user engagement on the official website of Telescope Film - https://telescopefilm.com/home.

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Employer

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Partners

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Highlights

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Globalizing interfaces

Globalized web and mobile interfaces to account for organization expansion in clear global.

Internationlization

Web App

UX Design

UX Research

Shipped date : 03/23     B2C

Product designer with significant experience leading the end-to-end design of B2B and B2C applications

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Identity & Access Management

Designed highly technical access management applications for Bank of America.

UX Design

UX Research

Web App

Security

Shipped date : 05/22     B2B

Generative AI based features

Designed generative AI enabled chatbot to reduce calls to customer care agents in Sound Transit.

UX Design

UX Research

Web App

Mobile App

AI/ML

Shipped date : 08/23     B2C

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Complex data visualizations for enterprise dashboards

Designed dashboards for managing the facilities for the largest transit system expansion in the USA simplfying complex data.

UX Design

UX Research

Web App

Data Visualization

To be shipped : 03/23    B2B

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To be shipped : 03/24     B2C

Designed 0 to 1 Ecommerce websites

proven track record of designing impactful 0 to 1 E-commerce websites for transit merchandise  to elevate online brand presence.

UX Design

UX Research

Web App

Mobile App

Ecommerce

Branding

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Eye tracking studies to redesign dashboards and signage

Conducted and analyzed eye tracking results to redeisgn interfaces.

UX Design

UX Research

Web App

Signage

Visual Design

shipped date : 11/23     B2C

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Accessibility 
Compliance

Designed AA accessbility
compliant interfaces for
a trip planning app for Sound Transit. I
also posses a strong understanding of 508  and ADA compliance .   My work goes beyond compliance checkboxes, as I strive to foster  inclusive design practices

UX Design

Web App

Mobile App

Accessibility

Visual Design

shipped date : 10/23     B2C

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Payment Experience

Crafted digital payment experiences
for paying Transit fares in Central Puget Sound and buying merchandies online.

UX Design

Mobile App

Payments

To be shipped : 04/2024     B2C

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