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Hi there ! my name is
Ganesh Karthik.
Product Designer with a background
in Web Accessiblity and Software development
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case studies
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Shipped a Mobile app and Dashboard in just 3 months
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Saved $70 Million in vendor application expenditure
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reduced time to complete tasks by 63%
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Impacted the transit experience of 48 million passengers
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Employer
Partners
case studies
Multidomain experience encompassing Saas, Ecommerce, Fintech, Edutech, Media & Entertainment, Technology and Transportation for large scale B2B and B2C products
Employer
Partners
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Currently used by over 60,000 customer support agents impacting over 56 million customers
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Improved overall user satisfaction score from 3 to 4.5 / 5
Employer
Web and mobile UX design for telescope Films
This project encompasses the user experience (UX) enhancements I implemented to bolster user engagement on the official website of Telescope Film - https://telescopefilm.com/home.
Employer
Partners
Anchor 1
Highlights
Globalizing interfaces
Globalized web and mobile interfaces to account for organization expansion in clear global.
Internationlization
Web App
UX Design
UX Research
Shipped date : 03/23 B2C
Product designer with significant experience leading the end-to-end design of B2B and B2C applications
Identity & Access Management
Designed highly technical access management applications for Bank of America.
UX Design
UX Research
Web App
Security
Shipped date : 05/22 B2B
Generative AI based features
Designed generative AI enabled chatbot to reduce calls to customer care agents in Sound Transit.
UX Design
UX Research
Web App
Mobile App
AI/ML
Shipped date : 08/23 B2C
Complex data visualizations for enterprise dashboards
Designed dashboards for managing the facilities for the largest transit system expansion in the USA simplfying complex data.
UX Design
UX Research
Web App
Data Visualization
To be shipped : 03/23 B2B
To be shipped : 03/24 B2C
Designed 0 to 1 Ecommerce websites
proven track record of designing impactful 0 to 1 E-commerce websites for transit merchandise to elevate online brand presence.
UX Design
UX Research
Web App
Mobile App
Ecommerce
Branding
Eye tracking studies to redesign dashboards and signage
Conducted and analyzed eye tracking results to redeisgn interfaces.
UX Design
UX Research
Web App
Signage
Visual Design
shipped date : 11/23 B2C
Accessibility
Compliance
Designed AA accessbility
compliant interfaces for
a trip planning app for Sound Transit. I also posses a strong understanding of 508 and ADA compliance . My work goes beyond compliance checkboxes, as I strive to foster inclusive design practices
UX Design
Web App
Mobile App
Accessibility
Visual Design
shipped date : 10/23 B2C
Payment Experience
Crafted digital payment experiences
for paying Transit fares in Central Puget Sound and buying merchandies online.
UX Design
Mobile App
Payments
To be shipped : 04/2024 B2C
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